Partner terms

These terms govern the relationship between the operator of GetEats and a Partner selling food through the service. They are a public offer: a Partner who publishes a storefront, lists a product or accepts an order is bound by them.

1. Parties and subject

The Operator is Global Data Labs LLC, a company registered in Georgia (identification number 402363321), registered office: Georgia, Tbilisi, Mikheil Tsinamdzgvrishvili Street, N 52, Attic, contact info@geteats.com.

The Partner is a producer or seller of food who lists products on the GetEats website (the "Site").

The Operator provides the Site, displays the Partner's storefront and passes buyers' orders to the Partner. The Operator is not the seller of the goods and does not take title to them: the seller under the contract with the buyer is the Partner. The same division of roles is stated to buyers in section 3 of the Terms of use.

2. How these terms are accepted

The Partner accepts these terms by any of the following: confirming publication of a storefront prepared for them, registering on the Site and listing a product, or accepting a first order. From that moment these terms are the contract between the Operator and the Partner.

3. Storefront preparation and publication

The Operator may prepare a Partner's storefront in advance, using information the company has published about itself — its name, address, description of activity, range of products and public contact details.

A storefront prepared this way is not published and is not visible to buyers until the Partner confirms it. Before confirmation the Partner may require its deletion, and the Operator deletes it without conditions and without asking for a reason.

4. What the Partner undertakes

• Accuracy. The price shown on the storefront is the final price to the buyer. The Partner is responsible for the composition, weight, shelf life and origin of each product.
• Food law. The Partner warrants that the goods are produced and labelled in line with the law of the country of production, including allergen information, and that the Partner may sell them at a distance.
• Stock, updated daily. The Partner keeps availability current and updates it at least once a day, removing from publication anything that is not in stock, rather than declining orders after the fact.
• Responding to orders. The Partner confirms or declines an order within a reasonable time, agreed individually with the Operator.
• Certification. Where a product is presented as organic, the Partner confirms a valid certificate is in force and informs the Operator if it is suspended or withdrawn.

5. Orders and delivery

An order placed by a buyer is passed to the Partner, who prepares it for the agreed time.

Delivery is arranged by the Operator through a logistics partner. The delivery price is calculated when the order is placed and shown to the buyer; it is not fixed by these terms.

A buyer who is a consumer in the European Union has a right of withdrawal, subject to the exception for perishable goods described in section 8 of the Terms of use. The Partner handles returns in line with that section and with the law applicable to the sale.

6. Commission and settlement

The Operator's commission is 5% of the order value, excluding the cost of delivery.

The Operator transfers the order value less commission to the Partner's bank account within 15 days of confirmed delivery, together with a statement for the period.

Each Party bears the taxes arising for it in connection with this contract.

7. Personal data

Each Party processes buyers' personal data in its own role: the Operator to run the Site, the Partner to fulfil the order. The Partner uses the buyer's details solely to fulfil that order and does not add them to its own mailings.

The Operator is established in Georgia, a third country outside the European Economic Area for which no adequacy decision has been adopted. Personal data transferred from the EU is transferred on the basis of Standard Contractual Clauses or another safeguard provided for by Article 46 GDPR, as set out in the Privacy policy.

8. Intellectual property

The Partner grants the Operator a non-exclusive right to use its name, logo, product descriptions and images to display the storefront on the Site and in the service's own marketing, for the term of this contract. The Partner confirms it is entitled to grant that right. When the contract ends, the Operator unpublishes the storefront.

9. Liability

The Operator is responsible for the operation of the Site and for passing orders on correctly. The Operator is not responsible for the quality, safety or conformity of the goods, which is the Partner's responsibility as the seller. The Partner indemnifies the Operator against documented losses caused by inaccurate product information or by a breach of food law.

10. No exclusivity

These terms are not exclusive. The Partner is free to sell the same goods through any other channel, including its own shop, and the Operator does not restrict its prices elsewhere.

11. Suspension and termination

The Operator may unpublish a storefront where the goods or the information about them breach the law or these terms, or where the Partner repeatedly fails to respond to orders. The Partner is told the reason, and the storefront is restored once the issue is resolved.

Either Party may terminate this contract at any time on 30 days' notice. Orders accepted before termination are completed on the terms in force when they were placed.

12. Changes to these terms

The Operator may change these terms, giving the Partner at least 30 days' notice before the change takes effect. A Partner who does not agree may terminate without penalty before that date.

13. Governing law

These terms are governed by the law of Georgia. For a Partner established in the European Union this does not remove the protection of the mandatory rules of the country in which it is established.

14. Operator's details

Global Data Labs LLC · Georgia · identification number 402363321
Registered office: Georgia, Tbilisi, Mikheil Tsinamdzgvrishvili Street, N 52, Attic
Contact: info@geteats.com · you can also reach us through support.